Six benefits of our clinic

Tokushinkai is one of the world's largest dental groups, with 87 locations both in Japan and overseas, and 70 patients visiting the clinic annually. Not only are we expanding our dental clinics, but we are also expanding our dental laboratories to countries around the world, including the United States, Myanmar, and Thailand. We aim to be a pioneering dental group that will raise the bar in the dental world in Japan and around the world.

Tokushinkai Group is the first medical group in the Japanese dental industry to introduce a university hospital-level disinfection and sterilization system. We use the latest equipment and implement thorough infection control.

Our clinic has invited doctors with specialist qualifications in various fields, including Dr. Ishikawa Tsuyoshi, a supervisor and specialist at the Japanese Academy of Periodontology, to provide treatment for even the most difficult cases.

In cooperation with the dental laboratory department World Lab, we have introduced an internal order manufacturing system for dental prostheses (caps, fillings, dentures, etc.), which are still very rare today. We only use high-quality, safe materials approved by the Pharmaceutical Affairs Law for the materials and metals used in dental prostheses that become part of the patient's body.

We offer aftercare based on a preventive program, including maintenance once every three months. If a patient who has had regular maintenance experiences a problem with their dental prosthesis, we will provide compensation for a certain period of time.

The clinic is equipped with an AED in case of emergency.

At the Tokushinkai Group, we regularly conduct customer service training and training to hone our interpersonal skills so that we can welcome patients with bright smiles and heartfelt greetings. By enabling smooth communication with patients, we strive to ensure that they return home satisfied.

We provide communication cards to explain treatment to our patients. We also have a writing board ready so that we can communicate in writing at any time.

We provide communication cards in English and Chinese to explain treatment.

We have set up a toll-free number and a questionnaire postcard to answer patients' inquiries and questions regarding treatment.

To help patients relax while they wait, we provide magazines, comic books, a relaxation corner, and a kids' space.

Every morning, all staff thoroughly clean and maintain the clinic, both indoors and outdoors, including the waiting room.

The cleaning division of the Tokushinkai Group, T Care Co., Ltd., cleans the clinic using specialized techniques and equipment. A team of professionals is constantly improving the cleanliness and comfort of the clinic.

Our clinic is open on weekends and holidaysAnd on weekdays at 8pmWe are open until 7pm (reception is open until XNUMXpm), making it easy for patients who are busy with work or have small children and cannot easily make it to the dentist to visit.

The Tokushinkai Group has clinics in Niigata, Miyagi, Tokyo, Osaka and Fukuoka prefectures, making them available for patients to use when they move or travel for work.

We can extend the treatment time for each session and complete the treatment in a short period of time. If you would like intensive treatment, please let us know when you make your reservation or write it on the medical questionnaire.

We have a free kids' play area to encourage children to visit our hospital. In the unlikely event that your child starts crying loudly, we ensure that they do not disturb other patients.

Matsumura Dental Joetsu ClinicWe have a system in place to respond to emergencies, including providing treatment on weekends and holidays, in case of sudden pain or problems in the mouth.

Patients who live far away can also come to the hospital by car. There is a large parking lot, so there is no need to check the availability. Children and people with disabilities can come to the hospital with peace of mind.

We have installed a ramp at the entrance. We take care to ensure that there are no obstacles within the facility, and that everything is at eye level with patients. In addition, we also incorporate training on how to assist patients into our staff training.

Our staff will explain the details of the treatment and the amount to be charged to the patient, and then settle the payment at the counter. If you have any questions about past treatment fees, please feel free to contact us.

We will disclose and explain all X-rays, oral photographs, and test results. At the Tokushinkai Group, all patients' medical records and medical receipts are consistent. If requested by the patient, we will also disclose medical receipts.

In addition to reporting on our daily activities and new initiatives of the Tokushinkai Group, we also respond to comments and kind words from patients.

We offer affordable medical treatments for both insured and self-paid patients.

We have a system in place that allows us to introduce dental loans for expensive treatments such as implants and orthodontics.