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Tokushinkai Philosophy
Drafted September 1981
Objective
We are committed to promoting health within the community, and earning our patients' trust and gratitude.
aims
1. Always be cheerful, kind, and gentle with sincerity.
2. Provide the highest standard of healthcare at a fair price.
3. Address our patients' uncertainties by sharing clear and helpful information.
4. Prioritize effective communication with our patients.
5. Take full responsibility for our actions.
6. Respect the patient’s time.
We work with aim and purpose, continuously moving forward and improving every day.
History
Matsumura Dental Clinic opened in April 1981, and in September, six months after opening, the then 4-year-old president,
"What do I strive for every day?"
"What kind of organization are you trying to create?"
The draft was written to clarify the meaning of questions such as these, and to express the desire for things to be "like this," or "like this is how things must be."
From the day after it was written until today, all staff members have recited it together every morning, and it has permeated the entire Tokushinkai Group as the foundation of the group.
Healthcare is Humanity
Drafted September 1989
Our commitment is to treat patients with genuine kindness, heartfelt compassion, and respect for their dignity as human beings.
Our mission is to develop healthcare staff who embody these values and are dedicated to continuous self-improvement as professionals, and to create a healthcare group that is truly valued and trusted by our patients."
These represent our purpose and the essence of our way.
History
It was drafted in 1989 (Heisei XNUMX) when Matsumura Dental Clinic was expanded and renovated.
A code of conduct that clearly indicates what all staff should think and do for patients.
Furthermore, all staff members have worked together to achieve the goal of creating the world's best dental medical group, which was President Matsumura's vision back then.
Independence and Creativity Pledge
Drafted in 1997
I. Pledge to Independence
[As an organization]
We will create an organization that can speak the truth persuasively.
1. Realize an organization that is independent from nations, regions, and industries through originality, multi-polarity, and diversification.
2. Realize an organization that can accumulate and return surplus capacity
[As a person]
We will fulfill our responsibilities as members of society to the fullest extent possible.
Aiming to become an independent member of society who keeps asserting rights to a minimum
II. Pledge to Creation
[As an organization]
We will create a world-class, pioneering dental group.
1. Creation of organizational management
We will create an organization that is autonomous and independent and has excellent management.
2. Creating technological innovation
We aim to provide the best dental care in the world by constantly rejecting the status quo and innovating technology.
[As an individual]
We aim to become international people who can experience things for themselves, think for themselves, and express their own opinions.
Together with our colleagues who share our dreams and aspirations,
We believe that honest effort is the only way to open up the future.
I live with the belief that tomorrow will be infinitely brighter.
History
The charter was drafted in 1997 to aim to become a unique dental group with an independent organizational management in the Japanese dental industry, which is highly dependent on the state. It clearly states that the organization will be multi-polar and diversified on the global stage, and will not be solely dependent on the Japanese insurance system (medical fee).