Body text size:
Aiming to
be a pioneering dental care group
On April 4th of this year, the Tokushinkai Group will celebrate its 16th year since its founding.
1981 years have passed since we started out in 6 as an ordinary dental clinic with three treatment units and six staff members in the former Niitsu city in Niigata Prefecture, a town with a population of about 3.
Now in 45, 2026 years later, we have grown into an organization with 98 locations around the world, employing over 10 staff members representing 1,400 nationalities.
In Japan, we are the largest dental medical group, treating approximately 0.3 patients per year, which is equivalent to approximately 75% of the total number of dental patients in the nation.
Furthermore, in the field of dental technology, we have manufacturing bases in Japan, the United States (LA, Dallas), Myanmar, and Thailand (Bangkok), and this year we will open a sales office in Chicago (USA). By creating a foreign exchange earning industry in the dental technology sector, we are challenging ourselves to transform our business structure from one dependent on the state to one that contributes to the nation.
Throughout its 45-year history, the Tokushinkai Group has consistently clarified its organizational philosophy and has continued to build an organization based on that philosophy.
Tokushinkai Philosophy
(Drafted September 1981)
Missions
We are committed to promoting health within the community, and earning our patients' trust and gratitude.
Objectives
1. Always be cheerful, kind, and gentle with sincerity.
2. Provide the highest standard of healthcare at a fair price.
3. Address our patients' uncertainties by sharing clear and helpful information.
4. Prioritize effective communication with our patients.
5. Take full responsibility for our actions.
6. Respect the patient’s time.
We work with aim and purpose, continuously moving forward and improving every day.
Tokushinkai's goal
Benefits for Patients
- Safety and security
- Satisfying the patient's self-esteem
- comfort
- Convenience
- Fairness, openness and transparency
- fair price
Healthcare is Humanity
(Drafted September 1989)
Our commitment is to treat patients with genuine kindness, heartfelt compassion, and respect for their dignity as human beings.
Our mission is to develop healthcare staff who embody these values and are dedicated to continuous self-improvement as professionals, and to create a healthcare group that is truly valued and trusted by our patients."
These represent our purpose and the essence of our way.
Pledge of Independence and Creativity
(Drafted September 1997)
Ⅰ Pledge to Independence
<As an organization>
We will create an organization that can speak the truth persuasively.
1. Realize an organization that is independent from nations, regions, and industries through originality, multi-polarity, and diversification.
2. Realize an organization that can accumulate and return surplus capacity
＜As a person＞
We will fulfill our responsibilities as members of society to the fullest extent possible.
Aiming to become an independent member of society who keeps asserting rights to a minimum
II. Pledge to Create
<As an organization>
We will create a world-class, pioneering dental group.
1. Creation of organizational management
We will create an organization that is autonomous and independent and has excellent management.
2. Creating technological innovation
We aim to provide the best dental care in the world by constantly rejecting the status quo and innovating technology.
<As an individual>
We aim to become international people who can experience things for themselves, think for themselves, and express their own opinions.
Together with our colleagues who share our dreams and aspirations,
We believe that honest effort is the only way to open up the future.
I live with the belief that tomorrow will be infinitely brighter.
These principles are recited every morning at morning assembly across all regions and departments of the group.
Based on our "Clinical Philosophy" and "Medicine is People," Tokushinkai Group's field staff check their approach to the medical field on a daily basis.
Furthermore, the "Pledge of Independence and Creativity" states that the transformation of organizational management from one that is dependent on the state to one that contributes to the state is "the organization's mission."
The medical field is a field that cannot be mechanized and is a job that is highly dependent on humans.
Developing human resources is the most important challenge for any organization, and it is a never-ending challenge.
Although we are still only halfway to achieving our organization's mission, we intend to continue challenging ourselves to "create a dental care group that is ahead of its time."
Augast 2026
Tokushinkai Group
Representative: Hiroshi Matsumura
Representative profile
Born in Yatsushiro, Kumamoto Prefecture
Graduated from Niigata University School of Dentistry
Niigata University School of Dentistry, Department of Prosthodontics (Assistant Professor)
Matsumura Dental Clinic opens
Founded General Staff Co., Ltd. and became its representative director (current position)
Matsumura Dental Clinic is incorporated as a medical corporation, Tokushinkai
Appointed Chairman of the Niigata Block Council of the Japan Junior Chamber of Commerce
Xiamen Tokushinkai Dental Center opens in Xiamen, Fujian Province, China.
…Since 2001, 11 dental clinics have been opened in Shanghai, Suzhou and Wuxi.
The hospital has grown to the point where it has been recognized as the best medical institution by the city of Shanghai.
(Currently, the Chinese clinic has been removed from the group as it has become an organization with no management philosophy.)
World Lab USA, Inc. established in Los Angeles, USA
Winner of the NIKS Management Award, Grand Prize
[Nikkan Kogyo Shimbun] Received the Community Contributor Award at the 21st Outstanding Manager Awards
Founded General Co., Ltd. and became Representative Director (current position)
World Lab Myanmar Co., Ltd. established in Myanmar
Established Tokushinkai Quartz Tower, a comprehensive medical building in Shibuya
Leading the Tokushinkai Group, Asia's largest medical corporation, with 98 locations worldwide, a total of 1,400 staff members, and 75 patients. (As of 2026 year 4 month)